Website accessibility

This accessibility statement applies to the Millfield Surgery website (https://www.millfieldsurgery.nhs.uk).

This website is run by N3i. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Non-accessible content

We know some parts of this website are not fully accessible:

• We have not yet completed a full manual accessibility audit covering keyboard navigation, screen reader compatibility, and colour contrast across all pages.
• Some embedded videos may not currently have captions or audio descriptions.
• Some older PDF documents and downloadable forms may not be fully accessible to assistive technology.

An automated accessibility scan was carried out on the homepage and main site pages on 14 July 2026, using the WCAG 2.2 AA ruleset. This identified and resolved one issue (a link without descriptive text). We plan to carry out a full manual audit to identify any further issues and will update this statement accordingly.

If you find any problems not listed here, or think we’re not meeting accessibility requirements, please contact us.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully/partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on _. It was last reviewed on _.

This website was last tested on _ against the WCAG 2.2 AA standard.

The test was carried out by N3i. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.